24 Hour Emergency Call Out Charges

Speak to our local 24 hour engineer

Weekdays6pm-10pm10pm-7pm
Minimum charge - up to
and including 1st hour
£84.00£120.00
1 hour 20£112.00£160.00
1 hour 40£140.00£200.00
2 hours£168.00£240.00


Bank Holidays8am-10pm10pm-7am
Minimum charge - up to
and including 1st hour
£120.00£160.00
1 hour 20£160.00£213.33
1 hour 40£200.00£266.66
2 hours£240.00£319.99


Weekends8am-6pm6pm-10pm10pm-7am
Minimum charge - up to
and including 1st hour
£84.00£120.00£160.00
1 hour 20£112.00£160.00£213.33
1 hour 40£140.00£200.00£266.66
2 hours£168.00£240.00£319.00

Speak to our local 24 hour engineer

A minimum of 1 hour will be charged on all jobs. Thereafter work will be charged at 20 minute increments as detailed in the above tables. These charges are labour only and exclude any materials used. Any materials used will be charged at cost price.

Payment is to be made fully by debit/credit card or cash to the on-call engineer or receipt of the invoice supplied by the engineer whilst at your property.

If we need to quote due to parts being required, etc we will still take payments for the 1st hour.