
Contact
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Registered Office Ground floor office
8 Sandpiper Court
Harrington Lane
Pinhoe
Exeter
EX4 8NS - Company Number: 04838763
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Reviews
Great service from the Gaslec Team, new boiler fitted, very clean and tidy, works great and finished a day early, many thanks.
I have used Gaslec for over 10 years mainly with looking after the rental properties I manage. The staff in the office are extremely professional and always go the extra mile to help. They send paperwork across really quickly. The staff that attend the properties are also really neat and tidy in their work. I would not hesitate to recommend them.
Fantastic work Had my annual gas safety check and boiler service done very professional, neat and tidy Jack was amazing even got my gas pipe set up ready for my new gas cooker highly recommended company will use for all my gas, plumbing and electrical issues
Boiler Service Ive just had my boiler serviced by Gaslec, Jack and James were friendly and very professional and I would definitely use you again. Great Work, Thankyou.
Very professional team, lovely local company, I have been using Gaslec for years, the service is always excellent.
The team at Gaslec were very professional and communicated well with me. They understood the urgency of installing a new boiler and even got someone to install it for me on the weekend. Although they may be more expensive than some other companies, you do have access to their friendly staff at head office; they have credit card facilities, are professional and are on time. I would rather pay a bit more and have peace of mind which is what Gaslec give you. I would highly recommend them to anyone. Thanks again!
This company are fantastic from Mary on reception to the guys who came to take out and fit my new fire they are all friendly knowledgeable and very polite would highly recommend this company to anyone thank you x
Impressive operation A pleasant and efficient office staff. Skilled, knowledgeable and pleasant a front line engineers. What more could you possibly want? To the one star reviewer…get written quotes from three businesses for big jobs. Hopefully, Gaslec ‘bosses’ have reviewed your dispute and modified their dispute resolution strategies.
We’ve had cause to use them three times in the last 8 weeks, (a) tap replacement, (b) gas cooker installation and (c) a replacement boiler. on all three occasions the engineer has turned up when they said they would, explained clearly what they were going to do, done what they said they would do, fixed the problem / done the work, left site clean and tidy and then charged what they’d said they would when asked to quote.
GASLEC- what a company ! Maybe they should be renamed: GAS-SLICK. It would be apt ! The whole team is efficient and friendly,but special mentions to Mary and Natasha in the office for their excellent service. And of course Jack,our engineer.He quickly grasped the complexities of dismantling our existing ancient Heath- Robinsonish Central heating system (leadpipes and all !) ,and expertly devised a planofaction, which he then proceeded to expedite with speed ,professionalism and calm assurance; whilst all the time explaining to us the workings of the new installation, and fielding our many questions with infinite patience. He even BRASS-ed the boiler’s exposed copper pipes until they gleamed brightly- beautiful ! We were left with a radiating warm feeling ! !
Another job completed by GASLEC, painlessly and efficiently as usual, thanks again for your assistance today Jack.
Gaslec engineers were called in to service the boiler and investigate a leak on an external pipe. Jack was extremely professional and efficient. Boiler serviced and leak in external pipe fixed. Very helpful and knowledgeable engineer. Another engineer from Gaslec also checked our electrics and helped to fit the oven as there was no socket and Hotpoint could not fit. Highly recommended! Thank you.
Fantastic company who really know their business. We live in an old house with a complex and slightly delicate hot water and heating system. Gaslec came and had a look – explained in a very clear way what needed to be done and why.The removal of the old boiler and installation of the new one was seamless. They were on time and extremely clean which was a great.
Had an lpg boiler serviced with Jason.He was a fantastic representative of your company :- punctual, professional and courteous .He was also very thorough in the approach to his work.The short notice appointment was also very much appreciatedThank youJ Wright
Had an lpg boiler serviced with Jason.He was a fantastic representative of your company :- punctual, professional and courteous .He was also very thorough in the approach to his work.The short notice appointment was also very much appreciatedThank youJ Wright
Called out because we had no pressure in our heating system, subsequently we decided to get a new boiler instead of repairs, as it was all but 15 years old already.Then they sent us Jack. If you’re going to have someone come into your house for the better part of 3 days ripping things out and installing things… Jack’s the guy to get.Jack runs well on coffee and will dignify all of your inane questions about heating with answer that you’ll be able to understand. Paul should definitely give him a raise and Chelsea matchdays off for being a top bloke.Jack also fended off a man trying to get hold of his copper pipe, a valiant display of the moral integrity that I assume this company has as a whole.Overall 5 stars
Had an lpg boiler serviced with Jason.He was a fantastic representative of your company :- punctual, professional and courteous .He was also very thorough in the approach to his work.The short notice appointment was also very much appreciatedThank youJ Wright
Fantastic company who really know their business. We live in an old house with a complex and slightly delicate hot water and heating system. Gaslec came and had a look – explained in a very clear way what needed to be done and why.The removal of the old boiler and installation of the new one was seamless. They were on time and extremely clean which was a great.
Very friendly customer service – called asking for a quote, they had someone out at the house 20 mins later to look at the job.
Excellent service, from the moment the phone was answered by Mary Moran. Absolutely charming and extremely helpful after being let down by Rightio Ho plumbing. As I was looking to get our boiler service before the sale of our house and we had a tight time frame to work with, Mary managed to squeeze us in and we had the service paperwork emailed to us promptly, so it could be forwarded onto our solicitor quickly.Thank you Mary, one less stress to deal with!
Jack was fantastic when he came to fix a leak and replace the boiler – efficient, helpful in explaining what he was doing and how the new boiler works, and really friendly.
Jack came to install a replacement part for our hot water system. Excellent service, was really quick and tidy!We also had Ike from Gaslec did our boiler inspection. Wonderful service and very friendly! Would highly recommend.
Gas Safety Check Had a gas safety check with Jason, was very polite, friendly and professional, service was quick and efficient, very happy and would definetly recommend! ☺️
Had the routine had and boiler check and Jason was fantastic. He got the job done quickly and even made a fuss over my incredibly nosey dog when she wouldn’t leave him alone
Professional Yearly boiler safety inspection today Cannot fault the service from Jason Very polite and courteous with the early morning call Ticks the boxes when ask to remove shoes before going upstairs Many thanks GASLEC
Super service Excellent service from Gaslec – efficient and fast. My boiler service was quick and easy and the engineer was very polite, friendly and personable. I would genuinely recommend any time.
Really good experience using Gaslec. Jason attended to investigate a leak and sorted the problem out that afternoon. Thank you.Service: Find & repair leak
Really good experience using Gaslec. Jason attended to investigate a leak and sorted the problem out that afternoon. Thank you.
I would highly recommend Gaslec if you are looking for a quality and professional service. Jason has been to our property twice (Once for a heating system quote and the other to fix a leaking toilet) Both times he was friendly, professional and happy to answer any questions.Service: Find & repair leak
Jason fixed my tap and toilet quickly and corrected a botched job by a previous plumber that I hadn’t noticed. I was impressed by his service and would recommend!Services: Repair toilet, Repair faucet
Electrical check done by Simon today,, very pleased with the service and clear advice. GASLEC seem to have customer service nailed even through these difficult times.
A gas service completed Jason completed a service on all our gas installation, he arrived on time, he was friendly , polite, professional, and explained everything he had done and how everything was in good working order. Great service.
We were very impressed by the whole Gaslec Team -their admin service as well as their plumbing professional (Jason). We were able to contact them easily and book a plumber speedily and at a time that suited us. Jason gave good, pragmatic professional advice that fixed our leak. We are very pleased by the whole experience and would fully recommend them.
Gas fire removal – Jack was professional and let me know what was happening with the removal, explaining what he was doing clearly.Very clean and tidy and very happy with the finished result.Thanks Jack! 😊
I just moved house this Monday, and the hot water wasn’t working. Jason from Gaslec came out and investigated – traced power through the walls, found an extra switch; phoned back for the pin code to the gas meter key, hunted that down; just generally got everything done. He’s friendly and professional, and I now have hot water. Thanks!
Outstanding service Jason came to my home today to do a gas check on the property he was friendly professional thorough and efficient whilst he was there I had a call to go and collect my son from school he was very understanding I felt completely at ease to leave him there to continue the checks I would highly recommend using gaslec
Jason was very friendly, helpful, clean and tidy and did a great job replacing a part so that we had heating again downstairs. Many thanks.
PAT testing Simon carried the PAT testing out today. He was punctual, pleasant and thorough. Much appreciated. The company too, are efficient, friendly and a pleasure to deal with. Thank you.
Really impressed. Jason came to investigate a leak which we thought was the boiler but turned out to be the washing machine. He sorted it for really quickly and showed me the issue so I would know in future. Thanks so much!
I had my boiler serviced this morning by Jason who was friendly, professional and punctual. I was kept informed about the work throughout and the certificate and payment process after.I am very impressed with the whole service from GASLEC and would definitely use them again and would definitely recommend them to others.
Friendly and efficient Two Gaslec engineers turned up to carry out a check-up on my boiler and gas appliances, they were friendly and polite, the job was done in 10 minutes.
Really impressed. Jason came to investigate a leak which we thought was the boiler but turned out to be the washing machine. He sorted it for really quickly and showed me the issue so I would know in future. Thanks so much!
A real expert – and very helpful Jamie came to check the condition of our electrics as we need a satisfactory report for our insurance every few years and its that time again now. Our consumer unit is a bit hidden away inside an oak cover and its box-work, and he quickly worked out how and where to unscrew the box-work so he could get complete access. Our house is quirky. Well done, Jamie. Five stars !
service Had a leaky boiler and u bend , which Jason took care of , very prompt, extremely professional , explaining along the way, very friendly , could not recommend highly enough, well done Jason and thankyou
Had a problem with our boiler tripping electrics. Engineers discovered a fault on the boiler. They had to order parts which took a week due to Bank Holiday. However it was fixed today by Luke who was very competent and careful. Also a very friendly guy. We are delighted to have heating and hot water. Would highly recommend this company.
Had a great experience with Jason & Jamie who came to service our boiler and PAT test our kitchen appliances. Also spoke to Mary on the phone who was very professional and kept us informed as to when the work would be carried out. Engineers were really friendly and professional. Would definitely recommend!
Jamie came to check our electricity. He was really friendly and professional. He gave us all the information needed and was ever so polite and helpful!
Paul and Jason replaced our boiler 3 working days after we placed the order, and were very professional, prompt, clean and organised. They protected the carpet in their work area and cleared everything up afterwards. Paul even thought to prepare a painted wooden panel to line the boiler cavity, leaving the new installation looking very neat. Although we had a service contract with the national gas company, they were unable to send an engineer for 5 days after the old boiler stopped working, leaving us with no hot water or heating. Paul inspected the old boiler a day after it had failed, and provided good advice on our options.
Gaslec is a geart local company. I often see their vans out on the job. Recently I required a new bath/shower fawcett installed. This replacement was fitted as a like for like, but newer version and it both functions and looks great. The engineer Luke was a delight. Fun to chat with and a generally affable guy. Moreover and more to the point. His expeditious and professional attaude is what saw the job to its completion in just mere minutes.I both highly recommend Gaslec and their talented engineers. If you happen to get Luke for a job, then rest assured, you will be pleased with the results.
Luke the Gaslec Ltd engineer correctly diagnosed a faulty aqua sensor on my boiler one day and the following day replaced the faulty sensor.The total cost was £330 including VAT. A sensor is £70 and the diagnostic visit was £78. So the labour cost for the 2 hour installation visit (including travelling) was £182 i.e. £91 per hour. Make your own value judgement.
Boiler Fault We defected our boiler as it was leaking water. An engineer (Jason) attended and took time and effort to try and identify the fault. He also took time to explain the internal workings of the boiler to me and how to fault find. He was extremely polite and knowledgable and clearly understood what he was talking about.
Duel Fuel Oven Just had Jamie electrician come to my property and he was fab. On time, polite. Definitely glad I called Gaslec. Didn’t take too long for a call out.
Electrical test The electrician Jamie that has visited my home today has been really polite very friendly explained everything that he’s doing. Is working quickly and diligently knowing I have special needs to get his electrical tests and checks done quickly I’m very happy with his service. Thoroughly recommend and very good electrician.
PAT Test Had a great experience with Jamie when he came to PAT test our kitchen appliances. Quick, friendly and very professional!
Boiler and Gas Check Had a great experience with Jason when he came to check out our boiler. Quick, friendly and very professional!
Jamie came to complete remedial works. Very friendly and efficient, many thanks!
Excellent boiler installation Paul and Jason replaced our boiler 3 working days after we placed the order, and were very professional, prompt, clean and organised. They protected the carpet in their work area and cleared everything up afterwards. Paul even thought to prepare a painted wooden panel to line the boiler cavity, leaving the new installation looking very neat. Although we had a service contract with the national gas company, they were unable to send an engineer for 5 days after the old boiler stopped working, leaving us with no hot water or heating. Paul inspected the old boiler a day after it had failed, and provided good advice on our options.
Recently had Jason from Gaslec come to repair the boiler. Friendly, helpful and the boiler now works. Mary, who scheduled the job with me, was lovely and also very helpful. Would highly recommend. Matt.
Incredible service from these guys. Needed some work done quickly, they got it booked in, and sorted, nothing was too much trouble. Customer service was outstanding. Big shout out to Mary! Thanks to all the team.
gas check May i say a gas company let me down .I contacted gaslec on a tuesday the job required was carried out on the Friday. They took me through each step time and dates made and sent all certificates required. This company is very good . Try before you deny !
Excellent prompt service Excellent company to deal with . Fitted boiler when other providers said it could not be done , very knowledgeable and provide confidence. Prompt and reliable
Thanks for a speedy and professional response Our boiler was faulty during very cold weather and the response from your Company was very quick. Your engineer Ike was very knowledgeable about Vailliant boilers, far more so than previous engineers we have used and we are very pleased to have found your service.
Jason came out to look at a problem with my connected boiler and lack of hot flowing water . He was on time,very polite and friendly. He identified the fault promptly. GASLEC are a very professional firm and I wouldn’t hesitate to use them again.
Always very quick to respond and work is always carried out promptly. I have used Gaslec for multiple properties now for electric, heating and plumbing. Can also be relied upon to explain everything clearly in layman terms which is helpful particularly with electrical work!
Jason the Engineer visited. He was excellent, very professional , informative and polite.Well done Gaslec.
We’ve had our boiler serviced by Ike. Great work, great professional, nice person, very polite and good work done!
Gaslec has helped me from before I bought this property two years ago, when they did the pre-purchase inspection of all gas & electrics, to yesterday when they installed a new radiator for me. They have been 100% on time, 100% professional, and 100% reliable. In a local market that seems to have more than its fill of unreliable contractors, Gaslec really stands out. Very happy customer.
Gaslec have been great doing electrical work for our company and are very professional and reliable and offer very good value for money. The guys are all friendly and work quietly and know there stuff, a great asset to their company. Would highly recommend Gaslec to anyone.
Gaslec are so professional, personable and reliable. I’ve used them lots before for shower installation and boiler servicing. We had a leak with an unknown source that was affecting the flat below. Rang them yesterday – Jason came out this afternoon, inspected everything thoroughly and found the source. Looks like a straightforward fix! So relieved, and so is my neighbour. Thank, Jason!
Great experience with this company. Had our boiler serviced by Jason who was very friendly and professional. We’d had some issues with it that I explained to him and he knew straight away how to resolve it and gave us some good advice.
Spotted that my Boiler Service was just overdue and rang Gaslec for help – they were able to send someone out with 48hrs as requested (could have even done the next day if I had wanted).Very friendly service from Ike who completed the work whilst being very friendly and supportive, and also took the time to show me some pointers on how to complete some simple self maintenance.Came in the agreed time slot – wore PPE through out – no worries at allThanks Ike and Gaslec for your service and time – see you next year 😀
I am really impressed with GASLEC! They have recently updated my boiler, electricity and fixed a small leak in the bathroom. The entire team is friendly, professional and very quick to reply and offer advice. I will happily work with them again and can highly recommend them for anyone living in Exeter and the surrounding area.
Ike serviced my house’s boiler and fixed a hole that mice were coming through. Great quality service. Thanks Ike!another visit (17/02/2021) Luke came to fix our boiler as it kept turning off every morning needing a top up above 1 bar pressure. Was a faulty sensor that needed replacing. Very speedy. Thanks Luke!
I was very happy with the boiler service as it was done in good time and was efficient. The engineer answered my queries and was altogether very helpful making a further visit to put my mind at ease. The Gaslec office were also very helpful right from the beginning to end of the process.
Excellent service from Ike today. A very swift service provided by her. Also extremely polite and friendly. Would definitely recommend for future use.Thanks Ike xx
Excellent service, had a boiler fault and we were up and running again in fewer than 24 hours. Engineer actually arrived earlier than originally discussed, and was knowledgeable about our boiler without having to consult the manual. Problem solved, would definitely recommend.
Great service Today was our first dealings with Gaslec as our landlord has just switched suppliers. The service was friendly, timely and efficient. Thanks Jason, much recommended!
I called GasLec at 2.30pm today to see if an engineer could come and look at my ancient boiler which had broken down and left me without hot water or heating. The gaslec engineer arrived within half an hour and by 3.15pm he had diagnosed and fixed the problem (water pressure switch had blown). Amazing service. Polite. Prompt. Professional. I’m incredibly impressed and enormously grateful.
I used Gaslec for a gas and electrical safety check and they were very professional. Easy to contact via email. They fitted me in within a week and a half. There initial prices for the checks are good.Only small issue was £80 for a 10minute job but thats the way it is.Overall very happy with there service.
After your recent repair of my boiler, I’d like to thank Jamie and Paul who did a great job. The underlying problem was difficult to find with the other problems masking it, but we got there in the end thanks to their dedication. Jamie even made time to come as overtime late in the evening to ensure we had heating for Christmas.
I have used Gaslec for years. They have always been helpful and I couldn’t fault them. Excellent professional service all round.
Engineers who visited were professional and polite. Customer service also professional and polite. However one of the owners of this company responsed to my email enquiry in a sarcastic manner. Shame on you. You have a lot to learn from your staff. Despite this I would use GasLec again as their staff are professional.
We use Gaslec for all our gas and electrical repairs and servicing across the Exeter area. We have always found Paul and the team really helpful and would recommend them to anybody looking for gas or electrical servicing and repairs.
I have been impressed with Gaslec, I have used them both for my business and at home in the last few months for plumbing and electrical issues. Work has been to a high standard, it’s always been straightforward dealing with them, always professional and turn up and do the work when they say they will.
We (Dave Vaughan and I) are exceptionally pleased with the supply and installation of our new Worcester Bosch RI 18 boiler, control panel, room stat, two new heated towel rails and new kitchen light. Carried out by Paul Milford and his team including Jason Paul and James. All work done and everything has been left clean and tidy. Thank you. Highly recommended.
We moved into a new home in the summer, and we have called Gaslec in four or five times already. They arrive when the say they are going to arrive, work hard, finish the job & leave the place tidy. We have dealt with various tradesmen since arriving in Exeter with varied levels of quality… but Gaslec have been excellent every time.
Excellent & prompt response to an emergency I had – gentleman said that he would be out within 1/2 hr – he was as good as his word – proficient and efficient they are – & extremely competitively priced – will be doing more business with them in the very near future as they do electrics as well- keep up the good work 😊
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